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=Utilization of PDAs to Provide Unsurpassed Customer Service and Increase Sales=

Managing Technology Resources
LTMS 530~Fall 2010

Group Final Project:
Lisa Butler Nancy Konopka Angela Rupert

=Activities we need to begin working on:= decide if we want accompanying handouts for our presentation

=**Activities we are working on:**= Budget: Nancy Timeline: Lisa Training plan: Angela Create the Powerpoint : Nancy and Angela(or alternate visual) presentation Prepare our individual documents for compilation into the final project document

=**Activities we have completed:**= Name our company and describe what it does Brainstorm a list of basic assumptions about our business and its employees Brainstorm Mission/Vision/Goals and how our project supports them Describe the jobs of the people in our company who will be getting SmartPhones Brainstorm how our employees will use for SmartPhones and create a list of required functions for our phones Table of Contents for Wiki pick a PDA and a provider; find out the cost of the PDAs and related items Brainstorm the project steps/tasks as a group - since we might have different (and equally important) views on the tasks.

=Final Project Instructions= LTMS 530 Final Project Description and Requirements Description: This final project will test your ability to incorporate the material covered in this class into a plan to accomplish your approved project of choice. While these projects are challenging, they are not impossible. I will want a comprehensive plan to include the following: · Sales pitch to board/administration · Project budget · Project timeline · Project steps/tasks · Training plan · Goals o Activities · Ways to measure success For this project you will need to determine the type of organization and current environment. Disclose all assumptions made during your project so that my evaluation is shaped around what you present and that I have equal expectations as you when you move through this project. Please assume the following: 200 machine/employee company 10 server company Medium level of spending Owned computers, not leased Support staff of 5 including the CIO comprised of  · CIO · Network Engineer · Two Technicians · One Helpdesk

Written materials for your project will be due on Sunday night by Midnight, December 12th, 2010. You must email them to me at cheininger@onesysteminc.com Please do not wait until the final days to complete this project as I will expect there to be questions that you will have along the way. I will answer questions up to and including the date of Friday, December 10th at 5pm.